SuperPose

Troubleshooting for windows users

Please Follow These steps

For windows users, please read this page first regarding some information on Windows Defender and McAfee Antivirus

Step 1

For windows users, please read this page first regarding some information on Windows Defender and McAfee Antivirus.

Step 2

Windows users that they may encounter - "A windows defender smartscreen." and the advise is for them to click "run anyway". the rationale is that while the software has been OV code-signed, we are in the process of getting EV code-signed which will remove the Windows Smart Screen Defender trigger altogether.

Step 3

Some users with McAfee may get a false positive trigger for the file qtpyd.gui, causing it to be quarantined during installation

Step 4

Open your McAfee Security product. On the left menu, click the My Protection. tab. Click Quarantined Items. You will see all the quarantined items.

Step 5

Select specific items individually, or click Select all. Select: Restore to restore the item from quarantine.